Transformative product design meets world-class technology

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Creating transformative customer experiences is hard. It’s more than just validating a design and building it. Often, investments can spiral, or user adoption isn’t what you had envisioned. Suddenly, your business case doesn’t stack up. This is why Nice created the Product Validation Process: to ensure that your idea is carried effectively and confidently, from concept to delivery, and that the end outcome is as successful commercially as it is creatively.

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How we can help

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PRODUCT & TECHNOLOGY DISCOVERY

Helping you understand what you need to do and why you need to do it with end-to-end diagnosis and strategic planning across Product Strategy, Channel Strategy, Technology Audit, Technology Roadmaps, Enterprise Architecture, Conceptual Architecture, Ways of Working, and Go-To-Market Strategy.

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PRODUCT & TECHNOLOGY DESIGN

We help you design and uplift your product whether it’s your public-facing e-commerce site or backend call centre platform our services cover Service Design, Technology Solutions Papers, Wireframing, UX Design & Journey Mapping, High-Fidelity Designs, Rapid Prototypes, and Demonstration Videos.

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PRODUCT VALUE REALISATION

We help you build and deploy new or refactored applications at pace. This includes Front End, Back End, Mobile and Integration Development, Product Management, and Design Systems.

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CONTINUOUS VALUE ENHANCEMENT

We help you run and continually optimise your digital product to enhance your customer value with velocity. This involves Resource Augmentation, Product Management as a Service (PMaaS), Managed Services, Infrastructure Automation, and Iterative Development Cycles.

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CAPABILITY ENHANCEMENT

We help you build new teams or enhance existing teams and ensure they are adopting the best process and culture to support high-velocity app engineering. Service Patterns, Capability Assessment and Review, Ways of Working, and Digital Transformation Change Management.

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OPERATING MODEL DESIGN

Operating Model success begins with clear requirements and strong cross-functional alignment. We bring a human-centered design approach to our operating model activities, collectively aligning customer-focus, with clear organisational prioritisation, and a regimented roll-out plan.

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